Shipping and Returns | Empreinte Official Store

SHIPPING

Your order will be prepared in our warehouses located in Brest (France) within a maximum of 72 business hours before being handed over to the DHL carrier. We offer international shipping.

Depending on your country, you can choose from the following options:

Standard Courier: Delivery within up to 3 business days (for orders placed before 12 PM, Monday to Friday).

Express Courier (by air): Delivery within up to 2 business days (for orders placed before 12 PM, Monday to Friday).

Shipping rates according to destination:

Country	Standard Courier	Express Courier (by air)
European Union	€10	€20
United Kingdom	£15	£20
United States	Option not available	$21.5
Canada	Option not available	CA$29
Switzerland	CHF10	CHF20
Rest of the world	Option not available	€20

Free shipping is available for orders reaching a minimum amount, depending on the destination country:

Country	Free shipping threshold
European Union	From €300 (Standard shipping only)
United Kingdom	From £340 (Standard shipping only)
United States	From $700
Canada	From CA$600
Switzerland	From CHF300 (Standard shipping only)
Rest of the world	No free shipping

RETURNS

You can return your items within 30 days from the date you received your order. For assistance with the return process, detailed instructions are available in our FAQ.

Return shipping costs are at your expense. All our products are shipped from France. To reduce the number of returns and limit our carbon footprint, we encourage you to double-check your size before placing an order using our size guide or by contacting our advisors via our online form. We do not offer exchanges.

Return fees:

Country	Return fees
European Union	€10
United Kingdom	£15
United States	$21.5
Canada	CA$29
Rest of the world	€20

More information about the Data Protection Policy

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Return shipping costs at your expense

Great shipping rates

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OUR PRODUCTS

THE COLLECTIONS

MAISON EMPREINTE

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WHAT IS MY EMPREINTE SIZE?

This step is crucial. Take the time and care needed to take measurements. Take a tape measure and remember to keep your bra with you. It's as simple as 2 measurements. Let us guide you.

1 Under-chest measurement Place the tape measure beneath your bust. Make sure the tape is running straight and level around your back.

2 The Cup measurement Place the tape measure on the cup from underwire to underwire, horizontally without flattening, passing through the breast tip.

Now go to the table below. Find your underbust and cup measurement to find out your Empreinte size.

LINGERIE

1 Underbust measurement in cm		2 Cup measurement in cm
1 Underbust measurement in cm	63-69	<18 A : //	18 A : 75C	19 A : 75C	20 A : 75D	21 A : 75D	>21 A : //
	69-74.5	19-20 A : 80C	21-22 A : 80D	23-24 A : 75E	25-26 A : 75F	27-28 A : 75G	29-30 A : 75H
	74.5-80	20-21 A : 85C	22-23 A : 85D	24-25 A : 80E	26-27 A : 80F	28-29 A : 80G	30-31 A : 80H
	80-86	21-22 A : 90C	23-24 A : 90D	25-26 A : 85E	27-28 A : 85F	29-30 A : 85G	31-32 A : 85H
	86-92	22-23 A : 95C	24-25 A : 95D	26-27 A : 90E	28-29 A : 90F	30-31 A : 90G	32-33 A : 90H
	92-98	23-24 A : 100C	25-26 A : 100D	27-28 A : 95E	29-30 A : 95F	31-32 A : 95G	33-34 A : 95H
	98-104	24-25 A : 105C	26-27 A : 105D	28-29 A : 100E	30-31 A : 100F	32-33 A : 100G	34-35 A : 100H
	104-110	25-26 A : 110C	27-28 A : 110D	29-30 A : 105E	31-32 A : 105F	33-34 A : 105G	35-36 A : 105H
	110-116	26-27 A : 115C	28-29 A : 115D	30-31 A : 110E	32-33 A : 110F	34-35 A : 110G	36-37 A : 110H
	116-122.5	27-28 A : 120C	29-30 A : 120D	31-32 A : 115E	33-34 A : 115F	35-36 A : 115G	37-38 A : 115H

SWIMWEAR

1 Underbust measurement in cm		2 Cup measurement in cm
1 Underbust measurement in cm	63-69	<18 B : //	18 B : 36C	19 B : 36C	20 B : 36D	21 B : 36D	>21 B : //
	69-74.5	19-20 B : 38C	21-22 B : 38D	23-24 B : 36E	25-26 B : 36F	27-28 B : 36G	29-30 B : 36H
	74.5-80	20-21 B : 40C	22-23 B : 40D	24-25 B : 38E	26-27 B : 38F	28-29 B : 38G	30-31 B : 38H
	80-86	21-22 B : 42C	23-24 B : 42D	25-26 B : 40E	27-28 B : 40F	29-30 B : 40G	31-32 B : 40H
	86-92	22-23 B : 44C	24-25 B : 44D	26-27 B : 42E	28-29 B : 42F	30-31 B : 42G	32-33 B : 42H
	92-98	23-24 B : 46C	25-26 B : 46D	27-28 B : 44E	29-30 B : 44F	31-32 B : 44G	33-34 B : 44H
	98-104	24-25 B : 48C	26-27 B : 48D	28-29 B : 46E	30-31 B : 46F	32-33 B : 46G	34-35 B : //
	104-110	25-26 B : 50C	27-28 B : 50D	29-30 B : 48E	31-32 B : 48F	33-34 B : 48G	35-36 B : //
	110-116	26-27 B : //	28-29 B : //	30-31 B : //	32-33 B : //	34-35 B : //	36-37 B : //
	116-122.5	27-28 B : //	29-30 B : //	31-32 B : //	33-34 B : //	35-36 B : //	37-38 B : //

BOTTOMS

Hip circumference	Sizes
92-96	36 36
96-100	38 38
100-104	40 40
104-108	42 42
108-112	44 44
112-116	46 46
116-120	48 48
120-124	50 50
124-128	52 52

SIZE EQUIVALENTS

Bras

Bottoms

Swimsuit tops

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